PRICING STRUCTURE

Transparent pricing, shown before you pay:

* The service fee included in your order is itemized on the checkout screen before you confirm payment.

For Buyers:

• A flat 10% service fee, included in the price and itemized at checkout
• Currency conversion at our reference exchange rate (see Section 8)
• No subscription fees or other charges beyond what's shown at checkout

Pricing Transparency:

• Item price (10% service fee included) = Final price shown at checkout
• No monthly subscription fees

Wallet Operations:

• Top-ups: FREE
• Holding balance: FREE
• Purchasing with balance: FREE
• No inactivity fee

Cash-outs: paying a wallet balance out to a card or bank account is not available yet, so there is no cash-out fee. Separately, an unspent top-up can be refunded within 14 days under your legal right of withdrawal; see our Refund Policy.

Flat Service Fee:

* All users receive the same platform features and service quality regardless of trading volume.

Exchange Rates:

• Rates taken from the published reference rates of open.er-api.com
• No markup on exchange rates
• Transparent rate display before transaction
• Refreshed every hour

Supported Currencies:

• You pay only in US dollars or euros.
• Wallet top-ups are charged in euros (€) when EUR is your selected currency, and in US dollars ($) otherwise. Your wallet is kept in US dollars; a euro top-up is credited at our reference rate, rounded down to the cent.
• Card payments at checkout are charged in US dollars.
• Display-only currencies: AED, TJS, KGS, KZT, TRY, CAD, CLP, ARS, BRL, ZAR, GBP. They change how prices are shown, not the currency you pay in.

No Promotional Pricing Tricks:

Why We Don't Use Promotional Rates:

• Builds trust through transparency
• Eliminates confusion about pricing
• Fair to all users regardless of signup date
• Predictable costs for budgeting
• No sudden price increases after promotions end

* The same 10% rate applies to all users.

Refunds and the 10% service fee:

• We charge nothing to process a refund.
• A full refund (you cancel before you accept the item, the item is not delivered, it is not as described, or we made an error) returns the whole price you paid, including the 10% service fee.
• A partial refund (for example, we applied the wrong fee or exchange rate) returns only the amount we overcharged.
• An item that was delivered, accepted and matches its listing is not refunded, so its service fee is not refunded either.
• Refunds are paid in the currency you paid in.

The cases are listed in our Refund Policy.

We are committed to complete fee transparency:

• All fees shown before confirming transactions
• Detailed fee breakdown in transaction history
• No hidden charges or surprise fees