PRIVACY POLICY

What personal data we collect, how we use it, and your rights

Last updated: September 15, 2026

    Introduction

    PoshSkins ("we," "us," or "our") operates www.poshskins.com, a platform for buying and selling CS2 skins. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. By using our platform, you agree to the practices described in this policy.

    1. Information We Collect

  • We collect the following types of information:
  • a. Personal Information
  • Account Information: When you register, we collect your name, email address, and Steam account details (e.g., Steam ID).
  • Payment Information: When you make a purchase or sale, we collect payment details through our third-party payment processors. We do not collect or store payment card details directly.
  • Contact Information: If you contact us, we may collect your name, email, and any information you provide in communications.
  • b. Automatically Collected Information
  • Usage Data: We collect data about your interactions with our website, such as pages visited, time spent, and clicks, via PostHog product analytics (only after you consent to Analytics cookies).
  • Device Information: We collect your IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience, analyze site performance, and deliver personalized content. You can manage cookie preferences through our cookie consent banner or the "Manage Cookies" link in the footer at any time - see our Cookie Policy for details.

    2. How We Use Your Information

  • We use your information to:
  • Process transactions for buying and selling CS2 skins.
  • Manage your account and provide customer support.
  • Send promotional emails or marketing communications (if you opt in).
  • Improve our website and services through PostHog product analytics.
  • Comply with legal obligations, including EU tax and accounting regulations.

    3. Sharing Your Information

  • We may share your information with:
  • Third-Party Service Providers: Payment processors and Steam API, which process data on our behalf to facilitate transactions and account functionality.
  • Legal Authorities: If required by law or to protect our rights, we may disclose your information to law enforcement or regulatory bodies.
  • We do not sell your personal information or use it for targeted advertising or profiling.

    4. Data Storage and Security

  • Your data is stored on secure cloud servers. We use industry-standard encryption and secure APIs to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
  • We retain personal data for as long as your account is active or as necessary to comply with legal obligations. Transaction and account data are retained for 7 years to comply with EU tax and accounting regulations. Inactive account data is deleted after 7 years, unless otherwise required by law.
  • In the event of a data breach, we will notify affected users and relevant authorities within 72 hours, as required by GDPR.

    5. Your Rights

  • As an EU resident, under GDPR, you have the following rights:
  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data, subject to legal obligations.
  • Restriction: Request restriction of data processing in certain cases.
  • Data Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to processing for marketing or other purposes.
  • Withdraw Consent: Withdraw consent for data processing at any time.
  • To exercise these rights, contact us at support@poshskins.com. We will respond within 30 days, as required by GDPR.

    6. Childrens Privacy

  • Our services are not intended for users under 18. We comply with GDPR-K and do not knowingly collect data from minors. If we learn that a minor's data has been collected, we will delete it promptly and may terminate the associated account.

    7. International Data Transfers

  • Your data is processed on cloud servers, which may be located outside the EU. We ensure appropriate safeguards, such as Standard Contractual Clauses, to protect your data in compliance with GDPR.

    8. Third-Party Links

  • Our website integrates with third-party services, such as Steam API and payment gateways. We are not responsible for their privacy practices. Please review their policies before providing personal information.

    9. Cookies and Tracking

  • We use cookies and PostHog product analytics to improve site functionality and user experience. Analytics cookies only load after you accept them in our cookie consent banner. You can opt out of non-essential cookies at any time via the "Manage Cookies" link in the footer.

    10. Changes to This Policy

  • We may update this Privacy Policy to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email or a website notice.

    11. Contact Us

  • For questions or concerns about this Privacy Policy, or to exercise your GDPR rights, contact us at:
  • PoshSkins
  • Address: Academy House, 11 Dunraven Place, Bridgend CF31 1JF
  • Email: support@poshskins.com
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